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  2. Advanced Troubleshooting
  3. Beyond the Basics

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    Beyond the Basics

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    Troubleshooting knowledge articles beyond the FAQs. If you can't find it here, email or call us for support!

    • Wheelman eTurns
    • How do I delete log files?
    • How do I download then send log files to Customer Support?
    • I can't engage autosteering
    • Sometimes my vehicle will make a sharp turn, like it is trying to turn me around
    • My vehicle consistently has an offset to one side of the pass. I don't have any offsets entered in the settings.
    • Excessive movement of the Wheelman while in operation
    • I can't remove my original steering wheel. What do I do?
    • Wi-Fi I cuts out under high tension power lines
    • Phone will not connect to my Wi-Fi network
    • Wheelman frequently powers off while in use
    • No LED light on Wheelman or antenna

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