Products purchased online at HandsFreeFarm.com may be returned for a full refund or replacement product within 30 days of purchase if our product doesn’t start when it arrives, arrived in damaged condition, or is still in an unopened box. Open items returned within 30 days are subject to a 15% restocking fee.
A service request number is required before returning any merchandise. Please send your request including your Name, Address, and Order Number to firstname.lastname@example.org and a service request number will be provided within 1 business day.
Once you have a service request number, send us your return with the service request number marked clearly on the outside of the box. Shipping fees for returns are your responsibility.